Medserv - Careers


Medserv's mission is to be Ireland's leading provider of specialist services to healthcare professionals and facilities. From our HQ in Dundrum, Dublin 16, we assist clients with all aspects of invoicing, reporting and accounts receivable management.

We have a first class reputation in the marketplace for professionalism and excellence and are always open to new talent. At Medserv, we are looking for enthusiastic, hard-working individuals who will work with our company values in mind - Quality, Innovation, Integrity and Excellence.

Group of Medserv employees on sport event

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If you are interested in learning more about opportunities with Medserv, we would love to hear from you. Please contact Kevin or Denise at or 0203 8783 727

We are hiring!

UK Processing Manager

Workplace: Haywards Heath Start date: 15/08/2022

Job description

As the UK Processing manager, you will be responsible for managing the daily processing of incoming data on the behalf of all UK clients. You will also be responsible for team performance (quality & productivity), providing instruction and guidance to all team members, and ensuring client satisfaction to all clients within your assigned remit.

Primary Responsibilities

  • Accountable for the day to day performance of the teams in relation to processing ensuring the delivery of a highly efficient and effective service to clients
  • Assist with client queries and ensure all emails are responded to and resolved in line with agreed SLA’s
  • Provide regular reports and metrics on team activity and trends for weekly ops meetings in line with SLA’s, set and report KPI’s for the team and manage these throughout the relevant target period
  • Efficiently manage all aspects of HR within your team in relation to recruitment, performance and conduct management, development, promotion, training etc
  • Drive a culture of shared learning across the team, ensuring all members are fully competent in all activities within the team
  • Lead a positive working atmosphere by living our company values and help embed them into the teams way of working
  • Continually review and improve the processes and methods used by the team
  • Monitor both individual & team efficiencies with respect to quality & productivity

Skills & Competencies

  • Excellent Interpersonal skills with the ability to liaise and communicate effectively with all team members, stakeholders and clients
  • Effective time management skills - working to daily tasks and deadlines as set out by targets
  • Ability to motivate and lead the team to reach consistent results
  • Delegate all work in a fair and equitable manner across all team members
  • Flexible approach to working hours

Education & Experience

  • Third level education in a business, finance or related field or relevant industry experience
  • Proven leadership ability, organising and motivating the team to reach a shared goal
  • Technically strong with a particular focus on Microsoft Excel / Google Sheets
  • Strong communication skills

Additional Information

If you are interested in applying for this role, please send your cv to and cc Gavin Friend. Role closes Friday, 12th August

Job details


Competitive Compensation
Bonus scheme
Length Of Service Days
Study leave
Referral scheme
On-site lunch facilities
Wellness perks
LWYW (Love Where You Work) Committee
Social events
Flexible working arrangements
Learning & Development
Travel opportunity to international sites
Bike to work scheme

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