Medserv's mission is to be Ireland's leading provider of specialist services to healthcare professionals and facilities. From our HQ in Dundrum, Dublin 16, we assist clients with all aspects of invoicing, reporting and accounts receivable management.

We have a first class reputation in the marketplace for professionalism and excellence and are always open to new talent. At Medserv, we are looking for enthusiastic, hard-working individuals who will work with our company values in mind - Quality, Innovation, Integrity and Excellence.

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If you are interested in learning more about opportunities with Medserv, we would love to hear from you. Please contact Kevin or Denise at or 0203 8783 727

We are hiring!

Ops Role UK

Workplace: Haywards Heath Start date: 30/09/2021

Job description

We have an exciting opportunity for an experienced manager to head up our UK billing operations. This business has seen significant growth in the past number of years and still retains the potential to rapidly grow in size. We are looking for a dynamic individual who is passionate about delivering outstanding services and would relish the challenges posed by rapid business growth.

Primary Responsibilities

  • Lead and manage operational teams, ensuring that all SLA’s and targets are delivered in an efficient and timely manner
  • Work closely with the Business Development teams to plan for significant scaling from an operational perspective
  • Oversee the development and execution of team budgets ensuring that each team operates efficiently, utilising all available systems and resources
  • Provide timely, accurate and complete reports on the operations of the business to the CEO and any other members of the senior leadership team as required
  • Establish and monitor staff performance and development goals, training requirements, and carry out annual performance appraisals
  • Plan, set, monitor and evaluate team performance against a range of Key performance Indicators by analysing and interpreting relevant data and metrics
  • Ad Hoc duties as they arise in relation to office and personnel management

Skills & Competencies

  • A leader with excellent management skills who can foster commitment in teams and drive operational excellence
  • Fast learner with strong reporting & technical abilities
  • Self-starter, who can work to deadlines and achieve targets month on month
  • Ability to travel as required

Education & Experience

  • Third level, University Degree/Msc from a Business, financial or relevant field
  • Credible technical ability, extending to a broad understanding of excel, access and general reporting
  • Minimum of 5 years people/team management experience in a similar, fast paced environment
  • Skilled communicator with the ability to effectively motivate teams and lead by example

Additional Information

Offers of employment are subject to a valid, permanent work permit

Office Location: Haywards Heath

To apply to this role or any opportunity with us, please send your cv to

Job details


Competitive Compensation
Bonus scheme
Length Of Service Days
Study leave
Referral scheme
On-site lunch facilities
Wellness perks
LWYW (Love Where You Work) Committee
Social events
Flexible working arrangements
Learning & Development
Travel opportunity to international sites
Bike to work scheme

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