Careers

Medserv's mission is to be Ireland's leading provider of specialist services to healthcare professionals and facilities. From our HQ in Dundrum, Dublin 16, we assist clients with all aspects of invoicing, reporting and accounts receivable management.

We have a first class reputation in the marketplace for professionalism and excellence and are always open to new talent. At Medserv, we are looking for enthusiastic, hard-working individuals who will work with our company values in mind - Quality, Innovation, Integrity and Excellence.

Group of Medserv employees on sport event

What are our employees saying?

If you are interested in learning more about opportunities with Medserv, we would love to hear from you. Please contact Kevin or Denise at hr@medserv.co.uk or 0203 8783 727

We are hiring!

Junior Credit Controller

Workplace: Haywards Heath Start date: 27/09/2021

Job description

Medserv was established by Cormac Loughrey in 2005 and has rapidly grown to become the largest company specialising in medical billing in the UK & Ireland. Medserv UK was established in 2010 and initially was run from the Irish Office. In 2014 the first UK based office was opened. Due to massive growth in the first 3 years we moved to a larger UK office in 2017 where we are now based in Haywards Heath. We are looking to recruit a Junior Credit Controller to join our Credit Control Team. Our ideal applicant is a self-starter, who is eager to learn and can work off their own initiative. Good communication skills are also a bonus - we here at Medserv are firm believers in open communication being a key to success! This is an entry level position.

Primary Responsibilities

  • Ensure that invoices issued to self-paying patients are paid in a timely manner
  • Chase overdue invoices by telephone, email & letter within agreed timescales
  • Maintain accurate records of all chasing activity and prepare reports on same when requested
  • Manage queries from both client and patient in a prompt, efficient manner ensuring all queries are dealt with to completion
  • Regularly make contact with patients to ensure all relevant debts are managed as necessary and encourage consistent communication with our team
  • Handle disputed bills and negotiate to collect payment within the agreed terms
  • Meet cash & debtor day targets set by management

Skills & Competencies

  • A confident, supportive phone manner with meticulous verbal and written English
  • Excellent attention to detail
  • A strong team player with the confidence to work on your own initiative
  • The ability to pick up new systems quickly
  • The ability to build and maintain strong working relationships with management and all colleagues
  • Be willing to take on additional duties to support the on-going growth and development of both the team and organisation The above list is an outline of the daily duties involved however these may change in line with both team and company requirements
  • Possess excellent time management skills with the ability to plan and prioritise time effectively

Education & Experience

Additional Information

We do not require the assistance of recruiters at this time

To apply to this role or any opportunity with us, please send your cv to hr@medserv.co.uk

*This role is office-based in our Haywards Heath office*

Job details

Ops Role UK

Workplace: Haywards Heath Start date: 30/09/2021

Job description

We have an exciting opportunity for an experienced manager to head up our UK billing operations. This business has seen significant growth in the past number of years and still retains the potential to rapidly grow in size. We are looking for a dynamic individual who is passionate about delivering outstanding services and would relish the challenges posed by rapid business growth.

Primary Responsibilities

  • Lead and manage operational teams, ensuring that all SLA’s and targets are delivered in an efficient and timely manner
  • Work closely with the Business Development teams to plan for significant scaling from an operational perspective
  • Oversee the development and execution of team budgets ensuring that each team operates efficiently, utilising all available systems and resources
  • Provide timely, accurate and complete reports on the operations of the business to the CEO and any other members of the senior leadership team as required
  • Establish and monitor staff performance and development goals, training requirements, and carry out annual performance appraisals
  • Plan, set, monitor and evaluate team performance against a range of Key performance Indicators by analysing and interpreting relevant data and metrics
  • Ad Hoc duties as they arise in relation to office and personnel management

Skills & Competencies

  • A leader with excellent management skills who can foster commitment in teams and drive operational excellence
  • Fast learner with strong reporting & technical abilities
  • Self-starter, who can work to deadlines and achieve targets month on month
  • Ability to travel as required

Education & Experience

  • Third level, University Degree/Msc from a Business, financial or relevant field
  • Credible technical ability, extending to a broad understanding of excel, access and general reporting
  • Minimum of 5 years people/team management experience in a similar, fast paced environment
  • Skilled communicator with the ability to effectively motivate teams and lead by example

Additional Information

Offers of employment are subject to a valid, permanent work permit

Office Location: Haywards Heath

To apply to this role or any opportunity with us, please send your cv to hr@medserv.co.uk

Job details

Benefits

Competitive Compensation
Healthcare
Pension
Bonus scheme
Length Of Service Days
Study leave
Referral scheme
On-site lunch facilities
Wellness perks
LWYW (Love Where You Work) Committee
Social events
Flexible working arrangements
Learning & Development
Travel opportunity to international sites
Bike to work scheme

Medserv for iPhone and Android available. Download it for free.

Google Play App Store