Consultant Services

We are committed to providing our clients with efficient, accurate and reliable billing services using the most up-to-date reimbursement and coding systems. We continuously keep in contact with insurers, patients and hospital staff to ensure that your private practice income is maximised.

Invoicing

Taking the stress out of paperwork is one of the reasons our clients like our service so much. Putting together invoices for insurers and patients becomes our concern, along with:

Coding and pricing to insurance company guidelines
Invoice generation
Balance billing
Electronic claim submission

Website

We use our custom built website to inform you of the progress of each and every claim submitted. Our website has been independently audited by PwC so you know your patient's information is completely safe. Other aspects of the site include:

Full visibility of your practice performance online
Use the website to take a credit or debit card payment
Verify patient insurance details where possible

Patient, Hospital and Insurance Liaison

Part of our role is to field any requests for information or clarity from patients, patient account's departments or insurance companies.

Collection and tracking of payments
Follow-up and issue resolution
Patient online payment facilities and Lo-Call numbers

Account Administration

Making sure that you are kept up to date with all progress and communicating our results to you is done in a number of different ways. Via the website on a 24/7 basis, on a monthly basis through our monthly reports and on an annual basis when it tax return time comes around. However, our team are always on the other end of the phone to answer any and all questions you might have.

Comprehensive reporting
End of year accounting
Maintaining digital copies of all correspondence

Group Administration

We assist lots of groups with their private patient billing. There are a number of ways we can be of assistance to groups:

Advice on group formation
Distribution of income
Reporting to individual group members

Patients: Pay Online

Facilities

What are our clients saying?

"Medserv take the hassle out of my billing."

Pathologist, London

Medserv for iPhone and Android available. Download it for free.